Returns & Exchanges
At Yostar Official Store, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the merchandise in its original packaging, ensuring all apparel tags and protective seals remain intact to qualify for a refund.
- 3.Ship the Package
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.